How to Get More Customers on Khidmat

Getting discovered by potential customers is the first step to growing your service business. Here’s how to maximize your visibility on Khidmat.

Optimize Your Profile for Search

When customers search for services, Khidmat’s algorithm considers several factors:

Complete your profile 100% — Profiles with all sections filled out rank higher in search results
Use relevant keywords — Include specific services you offer in your business description (e.g., “wiring repair” not just “electrical work”)
Set accurate service areas — Be specific about the neighborhoods and cities you serve

Response Time Matters

Customers often contact multiple providers. The faster you respond, the more likely you are to win the job.

Aim to respond within 15 minutes during business hours
Set up quick reply templates for common inquiries (Pro feature)
Enable notifications so you never miss a lead

Providers who respond within 30 minutes are 3x more likely to convert leads into paying customers.

Build Your Reputation

Reviews are the currency of trust on Khidmat:

Ask happy customers to leave reviews — Most satisfied customers will review if asked
Respond to all reviews — Thank positive reviewers and address concerns professionally
Deliver consistent quality — One great review is worth more than ten mediocre ones

Stay Active on the Platform

Regular activity signals to our algorithm that you’re an engaged provider:

Update your portfolio photos regularly
Respond to all inquiries, even if you can’t take the job
Keep your availability and pricing current

Consider Going Pro

Pro subscribers get priority visibility and unlimited leads. If you’re serious about growing your business, the investment often pays for itself with just one or two additional jobs per month.

Ready to implement these strategies? Start by reviewing your profile and making sure every section is complete and compelling.